Billing clarity 💳
Refund & Cancellation Policy
Last updated: September 19, 2026
Payments are final
LustHour provides digital access that can begin immediately after a successful payment. Once a payment has been completed, the purchase is non-refundable and we do not provide prorated refunds for unused time, except where a refund is required by applicable law.
Canceling a subscription
Monthly and annual subscriptions can be canceled before the next renewal. Canceling stops future renewal; it does not reverse or refund a payment that has already been completed.
Access after cancellation
After cancellation, paid access remains available through the end of the current paid subscription period. At the end of that period, the account returns to free access and the subscription will not renew.
24-Hour Pass
The 24-Hour Pass is a one-time purchase and does not automatically renew. Once paid, it is non-refundable except where required by applicable law.
Billing errors and legal rights
If you believe a charge was duplicated, unauthorized, or processed in error, contact us promptly so we can review it. Nothing in this policy limits refund, cancellation, chargeback, or consumer rights that cannot legally be waived in your jurisdiction.
How to contact us
For a billing question, contact support@lusthour.com with your account email and enough transaction information for us to locate the purchase. Never send a full card number or password.